Support¶
Current Support Channels¶
Contact Information¶
- Email: repacss.support@ttu.edu
- Office Hours: TBD
- Emergency Support: TBD
Getting Help¶
Use the Documentation First¶
Start by reviewing available documentation:
Many questions are already answered in the guides, saving you time and allowing you to learn more about the system.
Check the FAQ¶
If you can’t find what you need in the documentation, check the FAQ. It contains quick solutions to commonly reported issues and system behaviors that may seem unclear.
Reaching Out to Support¶
If you still need assistance:
- Email
repacss.support@ttu.edu - Provide the following:
- Your username
- Steps to reproduce the issue
- Any error messages or output logs
- What troubleshooting you've already attempted
The more detail you provide, the faster we can help resolve your issue.